I have virus protection software, but I keep getting warnings saying my computer is at risk and needs antivirus protection. How can viruses, worms, and Trojan horses get onto my computer? My teenager's new friend claims he's a computer hacker? Should I be alarmed? When I surf the Web, sometimes new windows pop up on my computer screen.
Are they dangerous? I sometimes surf the Internet at my workstation, and I'm afraid I might get more spam at work as a result. What can I do to keep from getting spam? My friend is always posting pictures of our kids online but I feel a little nervous about it. Do I have anything to worry about? We only use our computer to do homework and email friends. Do we really have anything that a hacker would want?
My friend always forwards me chain letters, jokes or well-known email scams. How can I get her to stop? How do I prevent neighbors from getting onto my wireless Internet network and surfing the Web on my dime? How often should I empty the trash on my computer? We're considering buying an inexpensive refurbished computer. Any pitfalls we should avoid? Sometimes I work at home on weekends and use my personal email account to send information to co-workers and clients.
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Is this a bad idea? Do websites, like video games or movies, have rating systems to protect kids from adult content? I get so many emails each day. Etiquette-wise, how long is too long to wait to reply? I've been looking for jobs online but I don't want my resume to get lost in the shuffle. How can I make sure it was received?
I received an email that offered free beauty products if I visited a certain web site. Is this deal for real? Is there a way that I can remotely teach my mom how to use her new computer?
My year-old retired mom has never been online before, and she wants to keep in touch with me and the kids via email. How can I get her started safely? Instead of buying a new computer, is it safe to just add more memory to my current PC?
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My son wants a camera and web-enabled mobile phone, but I've heard that some schools are banning them. Why is that? Do web sites, like video games or movies, have rating systems to protect kids from adult content? I'm always worried our laptop could be easily stolen. Is there a way to protect it? Everyone in our family uses the computer a lot. How can we prevent wrist or other injuries? How can I let my teen shop safely online? If my son loses his MP3 player or laptop, is that covered under my homeowner's insurance? Should I let my young children have their own email accounts?
Where does spam come from? I'm tired of buying two of everything. Is it possible for my kids to share their digital music player?
We're going to let our year-old son have his own computer in his bedroom. Are there any ground rules we should set? Is there a safe way to share and edit versions of a Word document via a web site? During summer vacation, how can I make sure my teens don't spend too much time online or view inappropriate web sites while I'm at work?
If I click a pop-up ad to answer a quiz question or play a quick game, will the advertiser be able to get my personal information? I buy a lot of things online. Will I get spam from the sites where I shop? Is it illegal to burn my digital music onto CDs? My best friend is always writing about her boss in her personal blog. Could she get fired? I'm changing email addresses. How do I make sure people who email the old one can still reach me?
I've heard my new U. What is this? When I search the Internet for my personal web site, a lot of other sites come up with the same domain--but they are not my site. What's going on? Is it safe to use any web sites that let me see all my financial accounts in one place? Is there a secure way to get web access on an airplane?
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Who can I complain to if a web site gathers my kid's information without my permission? Can I safely access my web site bookmarks from any computer? Is it legal to upload TV clips from my favorite shows to sites like YouTube?
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I've heard that some social networking sites offer parental notification features. How can I use these controls? Sometimes when I'm filling out forms on a web site, my private information automatically appears as I'm typing. Why does this happen and is my privacy being threatened? My accountant's computer was stolen and my tax return and personal information could be exposed.
Friends tell me they never get junk email, but I get a lot. What am I doing wrong? My computer sometimes freezes up and if I can't close down my files I just unplug the PC from the electrical outlet. Will doing this harm my computer?
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